Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from your order date. You will receive tracking information as soon as your sauna ships.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Every shipment includes tracking so you can monitor your delivery from warehouse to doorstep.

We want you to be completely satisfied with your purchase. If your sauna arrives damaged or does not meet expectations, please contact us within the return window outlined in our Return Policy. Our team will guide you through the process step by step.

We understand that choosing the right sauna is a significant decision. If you need to exchange for a different size or style, reach out to our team as soon as possible. We will work with you to find the best solution based on the condition and timing of your request.

Traditional saunas use a heater to warm the air in the cabin, creating high temperatures and steam when water is poured over hot stones. Infrared saunas use infrared panels to directly warm your body at lower ambient temperatures. Both offer a deeply relaxing experience, and our team can help you decide which style suits your space and preferences.

Barrel saunas come in various lengths, typically ranging from 6 to 8 feet long with a diameter of about 6 feet. You will need a flat, level surface with adequate clearance on all sides for ventilation and access. Contact us with your available space dimensions and we can recommend the ideal size.

Sales tax, if applicable, is calculated and displayed at checkout.